Privacy Policy
Last updated:
1. Introduction
Welcome to Kinetier ("Kinetier," "we," "our," or "us"). We are committed to protecting the privacy and security of your personal information.
This Privacy Policy explains:
What information we collect about you.
How and why we use your information.
Who we share it with.
Your rights and choices.
It applies to all visitors, clients, and prospective clients who interact with our website at https://kinetier.com and related services.
2. Information We Collect
We collect information in the following ways:
a) Information you provide to us
When you contact us, subscribe to our services, request a quote, book a call, or sign up for updates, we may collect:
Name and contact details (email address, phone number, mailing address).
Job title, company name, and professional background.
Payment and billing details, when relevant (processed securely by our payment provider — see below).
The content of any requests, briefs, files, or messages you send us in the course of a project.
b) Information collected automatically
When you visit our website, we may automatically collect:
IP address, browser type, operating system, and device type.
Pages viewed, time spent on the site, and navigation paths.
The referring website or source of your visit.
This data is collected using cookies and similar technologies — see Section 4.
c) Information from third parties
We may receive information about you from:
Advertising platforms (such as Meta, LinkedIn, or Google) when you interact with our ads.
Analytics tools that provide website performance insights.
3. How We Use Your Information
We use your personal information to:
Provide, manage, and deliver our design services.
Respond to your inquiries and communicate with you about projects.
Process payments and manage subscriptions and billing.
Send updates, newsletters, or marketing communications (only where permitted, and you can opt out anytime).
Understand and improve how our website and services perform.
Meet our legal, tax, and accounting obligations.
Protect our rights, prevent fraud, and ensure security.
We only use your information for the purposes described here or as otherwise permitted by law.
4. Cookies and Tracking Technologies
We use cookies and similar technologies, grouped into four categories:
a) Strictly necessary cookies — essential for the website to function (e.g., remembering your cookie preferences, enabling secure areas). These cannot be switched off.
b) Functional cookies — remember choices you've made (such as language or region) to provide enhanced, personalized features.
c) Analytics and performance cookies — help us understand how visitors use our website so we can measure and improve it (e.g., page views, time on site, clicks). Example tools: Google Analytics.
d) Advertising and targeting cookies — record your visit and activity to deliver more relevant ads and measure their effectiveness. Example tools: Meta (Facebook) Pixel, LinkedIn Insight Tag, Google Ads Remarketing.
You can manage cookies through your browser settings and, where offered, our cookie banner.
5. How We Share Your Information
We do not sell your personal information. We may share it with:
Trusted service providers who help us operate — such as website hosting, our payment processor, email and marketing platforms, analytics providers, and project-management tools.
Professional advisers — such as lawyers, accountants, and insurers.
Authorities or other parties — if required by law, subpoena, or court order, or to protect our legal rights, safety, or property.
All service providers are required to handle your data securely and only for the purposes we specify.
6. Your Rights
Under US privacy rights, you have the right to:
Know / Access — request the categories and specific pieces of personal information we hold about you.
Delete — request deletion of your personal information, subject to legal exceptions.
Correct — request correction of inaccurate personal information.
Opt out — of any "sale" or "sharing" of personal information, or of targeted advertising. Kinetier does not sell your personal information.
Non-discrimination — you will not receive different service for exercising your rights.
To exercise any of these rights, email hello@kinetier.com. We will verify your request and respond within the timeframe required by applicable law (generally 45 days). You may use an authorized agent where the law allows.
7. Data Retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, including legal, tax, accounting, and reporting requirements. Typical retention periods:
Client records: up to 7 years after the end of our relationship (to meet U.S. tax and legal requirements).
Marketing contact details: until you unsubscribe or withdraw consent.
Website analytics data: 12–24 months.
8. Security
We use appropriate technical and organizational measures to protect your information, including secure servers, encryption where appropriate, and restricted access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact:
Kinetier
Email: hello@kinetier.com